• TRANSFERS RESERVATIONS

- You can make your reservation online by using the booking form at www.taxi-zeki-split.com. Just select the appropriate date, your starting and arrival point, and follow the link. The link will show you different vehicle types and one-way transfer rates and / or return.

- There are standard cars (3 people), luxury cars (3 people), a minivan (4 people), a stand-in van (7 people) and a luxury van (7 people)

- The driver will come to you on an agreed destination with your name. If the transfer involves departing from the airport, the driver will wait for you at the check-out of the tabbed exit with your name.

- www.taxi-zeki-split.com offer transfers at fixed rates so you will know your cost of travel in advance and the price does not depend on the conditions on the route or the condition on the roads.

- If your flight is delayed, the driver will be informed about the new schedule and the waiting will not be charged. We currently have the "flight radar" application to track your arrival.

 

  • CONFIRMATION

- After you make a reservation you will receive a message that your reservation is in the processing phase and after you have finished processing you will receive a notification of the status of your reservation. Processing can take up to 5 hours (average one hour). The reservation is confirmed only after you have received a booking confirmation by e-mail.

- You will receive a contract with Transport Kundid d.o.o upon confirmation of the transfer reservation to your e-mail. Which you certify by signing it and take it with you to hand it over to the driver as a confirmation of the reservation.

- If you lose your contract, contact www.taxi-zeki-split.com Customer Support and we will send you a new one.

- The contract guarantees you the security of the transfer reservation (safe reception at the airport, transport of persons and luggage, return guarantee and quality of transfer service)- The contract consists of the name of the client and Transport Kundid d.o.o. , Date of transfer and confirmation that the client ordered a transfer at Transport Kundid d.o.o.

 - You get the contract stamped and signed by Transport Kundid d.o.o.

- You and your luggage are insured during transport with Transport Kundid d.o.o.

 

  • ADDITIONAL REQUIREMENTS

- If you have a lot of luggage, it is necessary to specify it when booking, and you will be assisted by a driver when placing the vehicle.

- If your transfer includes children please emphasize on your reservation that your transfer includes a child seat.

- In addition to the transfer, www.taxi-zeki-split.com offers you return and wait transfers. Tours can be organized according to your choice of destination with the driver and guide

- Smoking is not allowed during transport

- Pets are allowed if they are in their cages or suitcases

- www.taxi-zeki-split.com works in principle by leading you directly to your destination unless you organize it differently.

 

  • PAYMENT OF TRANSFERS

- Payment of the transfer depends on the conditions stated in the reservation.

- As a rule, you have the option to pay 20% through your credit card, and the rest 80% to the driver in cash and your billing service will send you an offer.

- You have the option to get an entire amount through your credit card to the Transport Kundid d.o.o. In which case your billing service will send you an offer.

- Payment of the transfer is also possible directly to the driver in cash.

- You have the option of making payments through the foreign currency account and, when making a reservation, you can note that option. After booking, our operators will send you an offer. Depending on the country and bank to which you make a payment, the transfer of these funds may take up to a week. It is very important that you fax or send a bank payment receipt to us because otherwise we are not able to guarantee you a reservation.

- You provide data on your credit card for a reservation, an advance payment or a charge based on the terms of the selected transfer, which is stated on the offer along with the transfer price and the confirmation you will receive after the reservation. To protect your credit card information, we use the Secure Sockets Layer (SSL) billing system and your data is completely secure.

- When paying through the web site, our service will send you an e-mail offer and a transfer link. Opening a link allows you to pay via card through our bank. In the case of fraud and misuse of your credit card by a third party, most banks and credit card companies bear the risk and cover all costs arising from misuse. In accordance with our high ethical standards, we respect your privacy. We undertake to disclose your name, email address, and credit card information that we do not disclose to third parties without your consent.

- One-way fare includes one transport from the point of departure to the destination. The return price (return journey, two-way transportation) includes the transfer from the destination back to the point of departure.

- Transfer rates are per vehicle

- All drivers transportkundid.com are professional drivers with many years of experience and will be prepared for your transfer and familiar with the transfer route.

- How much are you paying for a credit or debit card via a web site account you get to your email.

 

  • CHANGE OR CANCELLATION OF RESERVATIONS

- If you wish to change or cancel the reservation you must contact transportkundid.hr customer support at least 24 hours before the start of the transfer.

- Upon receipt of an e-mail change or cancellation, you are sure that the transaction is complete.